I tried to write a blog post a while ago about the animosity between some quarters of the EVE player base and CCP. What might have been the cause of it, and could CCP do anything to fix it? The post got so complex that I ended up abandoning it.
There were two aspects of my original draft that I came across today which I thought I’d throw out into the blog anyway.
The first relates to what we might classify as the irrational or rude hostility from some players – where if CCP sat down and looked closely at the issue there would be no real justification for the reaction. Interestingly I thought their best approach was probably to take on some parenting advice.
As I have mentioned, my six year old daughter has some challenging behavioural issues. CCP may need to approach such conflict as we do our daughters tantrums. Don’t pander to it, don’t reward it, don’t fuel it with attention; just stay calm, fair and consistent. It is not a fix, but it can help diminish the impact of the conflict.
The second related to trust.
My father did not have an ideal upbringing. His parents divorced when he was young, his Dad a womanising chain smoking drunk, his Mum self-centered and manipulative.
Dad took the lessons of his youth to heart, never smoked, rarely drank, never raised a hand against Mum, and always ensured we had a stable home with a roof over our heads and food on the table. He has been married to my mother for around 45 years now, and there is much I can commend him for.
However he also carries not so praiseworthy baggage. He has been conditioned to selfishness, which he is somewhat blind too; and also not to trust people. This includes my Mum – who is quite literally the most trustworthy person I’ve ever met.
I’ve also taken the lessons of my youth to heart. I try to mimic the good and avoid the bad examples my father set. Next year will be the 20th wedding anniversary for my wife and I, and our 25th year of being a couple.
Up until a few years ago, to the chagrin of my father, I trusted my wife implicitly. My natural inclination is to be circumspect, but I worked to keep that out of my marriage. When my wife turned 40 however she had what might be described as a mid-life crisis. She became more self-centered, and through a series of incidents I learnt that she was more inclined to hide the truth if inconvenient that I realised.
So trust is something I’ve had a focus on for most of my life.
From the T20 / Band of Brothers scandal, to their apology over Incarna and the Greed is Good memo, there have been a number of high profile situations over time where CCP have damaged the trust the players had in them.
It has been a couple of years and my wife is in a different head space now and has moved on. Just quietly however between you and me, I’ve never worked out how to fully get back to that 100% implicit trust. It might be 100% some days, 95% others, but my trust in her hasn’t’ been completely repaired.
I don’t really know how CCP can fix issues of trust between them and players. They have apologised, put steps in place to reduce the chance of it happening again, and for some areas shown their good intentions by avoiding repeating the same mistakes. Is it basically up to the players to make peace over trust issues, and if so, how?
Anyway – I found the thought process interesting.